USA for UNHCR is seeking a strategic, audience-savvy Donor Engagement Manager UNHCR to help shape innovative fundraising strategies and craft compelling donor experiences. This is your opportunity to build powerful connections and inspire lasting support for refugees around the world.
Who We Are – USA for UNHCR’s Mission and Stewardship Team
At USA for UNHCR, we help the UN Refugee Agency protect and empower people forced to flee conflict and persecution. Our Stewardship team is at the heart of our fundraising efforts—providing tools, insights, and resources to nurture long-term donor relationships.
Your Role as Donor Engagement Manager UNHCR
As the Donor Engagement Manager UNHCR, you will play a central role in designing and executing audience-centered engagement strategies. You’ll focus on building deep connections with specific donor segments—such as women’s groups, faith-based communities, and emergency relief supporters—to strengthen affinity and maximize support for our mission.
Key Responsibilities
Drive Cross-Functional Collaboration
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Partner with Communications, Digital, Philanthropy, and Events teams
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Infuse audience insights into campaigns and donor touchpoints
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Deliver customized content to empower fundraisers
Lead Data-Driven Engagement Strategies
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Use donor behavior data to develop tailored acquisition, retention, and re-engagement tactics
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Respond strategically to diverse motivations across segments
Develop Innovative Campaigns
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Create unique fundraising initiatives and personalized journeys
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Improve loyalty, retention, and revenue through storytelling and targeted outreach
Analyze Donor Trends and Insights
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Monitor campaign performance and donor behavior
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Refine strategies based on data to maximize impact
Create Compelling Communications
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Produce messaging, templates, talking points, and donor collateral
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Align content with segment needs and organizational goals
Deliver Responsive Fundraising Materials
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Develop high-quality, on-demand materials such as presentations, emails, and proposals under tight timelines
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Maintain a strategic engagement calendar to coordinate across teams
What You Bring to the Donor Engagement Manager UNHCR Role
Experience and Education
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6–8 years in donor engagement, fundraising communications, or marketing
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Bachelor’s degree preferred—or a strong, proven track record in the field
Fundraising Expertise
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Knowledge of donor segmentation, multi-channel engagement, and stewardship
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Familiarity with refugee issues, global affairs, and affinity-based fundraising
Technical and Communication Skills
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Proficient in Salesforce (or similar CRM) and Microsoft Office
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Strong writing, copyediting, and storytelling abilities with attention to detail
Project Management and Analysis
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Ability to turn data into strategies and narratives
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Skilled at juggling multiple projects and managing deadlines
Collaborative and Adaptive Mindset
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Comfortable working across departments and balancing priorities
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Agile in response to new data, feedback, or shifting needs
Why Join USA for UNHCR as a Donor Engagement Manager?
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Make an Impact: Support life-saving work for refugees worldwide
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Drive Strategy: Shape donor engagement that fuels long-term giving
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Be Rewarded: Competitive salary of $91,178–$109,414
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Work Flexibly: Hybrid role based in New York City with occasional travel
Our Commitment to Diversity, Equity & Inclusion
USA for UNHCR is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment. We strongly encourage refugees and individuals from all protected classes to apply. Reasonable accommodations are available under the Americans with Disabilities Act.
Ready to Empower Refugee Support Through Donor Engagement?
Apply today: https://usaforunhcr.bamboohr.com/careers/222
