Job Overview
Intensive Case Management Caseworker – Salt Lake City, Utah
Are you a compassionate Intensive Case Management Caseworker ready to make a profound difference in Salt Lake City, Utah? The International Rescue Committee (IRC) seeks a dedicated professional. This role supports especially vulnerable refugees, asylum seekers, and other ORR-eligible populations. Specifically, this full-time, in-person position directly addresses significant barriers to safety and wellness for clients across the United States. You’ll provide strengths-based, client-centered support to diverse individuals. These include single-headed refugee households, survivors of domestic/gender-based violence, older refugees, youth without permanent guardians, and those experiencing mental health or physical difficulties. Furthermore, you’ll assist unanticipated refugee arrivals, secondary migrants, and refugees who identify as LGBTQ+. This vital caseworker role offers compensation between USD 23.75 – 26.49 Hourly.
Key Responsibilities for an Intensive Case Management Caseworker
As an Intensive Case Management Caseworker, you’ll handle a range of critical duties. Initially, you’ll determine client eligibility for ICM programming. Following this, you’ll conduct intake assessments, review program expectations, and explain confidentiality. Next, you’ll develop individualized, SMART Self-sufficiency plans for each client enrolled in the ICM program. Subsequently, you’ll evaluate client progress every six months, identifying new needs and actions required to meet their goals.
Additionally, you’ll assist clients in navigating healthcare and social service systems. This includes helping them apply for benefits, and scheduling and attending appointments. Moreover, you’ll conduct community outreach. You’ll maintain a strong network of service providers meeting client needs. Indeed, this refugee support specialist will also maintain robust relationships with local and state-level refugee and health coordinators, ensuring comprehensive support for clients.
Furthermore, you’ll provide clients with extended orientation. Topics range from women’s health to navigating transportation and physical healthcare systems. You’ll also respond to client crises, with supervisor guidance as needed. Beyond that, you’ll assist clients with financial assistance requests when applicable. You’ll diligently track all received financial assistance within case files. Maintaining up-to-date documentation in client case files is essential. You’ll document all services in IRC’s database, Efforts to Outcomes (ETO). Finally, you may train and lead volunteers and interns in this caseworker role.
Remote Us Intensive Case Management Caseworker
Required Skills & Experience for this ICM Caseworker
We seek candidates with a Bachelor’s degree in social work, public health, or a related field. You need a minimum of 1-2 years of case management experience, specifically with similar populations or client needs.
Demonstrated skills are crucial for this Intensive Case Management Caseworker role. You’ll need strong relationship building, diplomacy, and networking abilities. Consequently, you must effectively build internal and external connections. Proven success working and communicating effectively in a multi-cultural environment is vital. We also look for a self-starter with excellent problem-solving skills, combined with the proven ability to prioritize and manage time effectively. Attention to detail and accuracy in your work product are paramount. You must be fluent in English, both spoken and written. Proficiency in language(s) spoken by client group preferred, including Dari/Pashto. You should be proficient in Microsoft Office applications (Word, Excel, Outlook). Additionally, you must use the internet and other digital tools for data entry, research, and problem-solving. A valid driver’s license and access to a personal, insured vehicle are required for this social worker position in Salt Lake City.
Working Environment & Benefits for Caseworkers
This caseworker role combines a standard office environment, some remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities. Therefore, occasional weekend and/or evening work may be necessary.
IRC values its employees. We offer a comprehensive and highly competitive set of benefits for US-based candidates. These include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $143 per month, dental starting at $6.50 per month, and vision starting at $5 per month. We also offer FSA for healthcare and commuter costs, a 403b retirement savings plan with immediately vested matching, disability & life insurance, and an Employee Assistance Program. This program is available to staff and their families for counseling and support during crises and mental health struggles. IRC is an Equal Opportunity Employer, considering all applicants based on merit for this Intensive Case Management Caseworker position in Utah.
Apply here: https://unjobs.org/vacancies/1751480974548
Frequently Asked Questions (FAQs) for ICM Roles
Q1: What is the primary focus of the Intensive Case Management Caseworker? A1: The ICM Caseworker focuses on addressing barriers to safety and wellness for vulnerable refugees, asylum seekers, and other ORR-eligible populations through client-centered case management. This refugee support specialist role is critical.
Q2: What populations will this caseworker serve? A2: This caseworker role serves single-headed refugee households, survivors of domestic/gender-based violence, older refugees, unaccompanied youth, those with mental health/physical disabilities, unanticipated arrivals, secondary migrants, and LGBTQ+ refugees.
Q3: What experience is required for this role? A3: Candidates need a minimum of 1-2 years of case management experience, preferably with similar vulnerable populations. A Bachelor’s degree in social work or a related field is preferred for this Intensive Case Management Caseworker position.
Q4: Is a personal vehicle necessary for this job? A4: Yes, a valid driver’s license and access to a personal, insured vehicle are required for this ICM Caseworker role.